Dappled Tonic Water Return Policy

Thank you for choosing Dappled Tonic Water! We take pride in offering high-quality products, and your satisfaction is important to us. Please read our return policy below:

1. Eligibility for Returns

• Returns are accepted for Dappled Tonic Water products within 7 days of purchase.

• We will only accept returns if the product is unopened, undamaged, and in its original packaging.

• In the event of a manufacturing defect or if the product was damaged during shipping, we will gladly process a return or exchange.

2. How to Request a Return

To initiate a return, please contact our customer support team at [customer support email] or call us at [customer support phone number] with the following information:

• Proof of purchase (receipt or order number)

• Description of the issue (defective product, damaged packaging, etc.)

• Photographs of the product (if damaged or defective)

3. Refunds and Exchanges

• Once your return is approved, we will offer a refund to your original payment method or an exchange for a replacement product.

• Refunds will be processed within 7-10 business days after approval.

4. Return Shipping

• If the return is due to a defective or damaged product, we will cover the cost of return shipping.

• For other reasons, the customer is responsible for return shipping costs.

5. Non-returnable Items

• Opened or used products are not eligible for return for hygiene and safety reasons.

• Clearance or promotional items may be subject to different return policies, which will be stated at the time of purchase.

6. Contact Us

If you have any questions or need assistance with your return, please don't hesitate to contact us. We’re here to help!